Cloud Kicks (CK) is developing its organizational change management (OCM) and rollout strategy. The
consultant has emphasized the value of leveraging the experiences of partners and customers within the
Salesforce ecosystem.
Which resource should the consultant recommend to help CK reach its goal?
Cloud Kicks (CK) is developing its organizational change management (OCM) and rollout strategy. The
consultant has emphasized the value of leveraging the experiences of partners and customers within the
Salesforce ecosystem.
Which resource should the consultant recommend to help CK reach its goal?
The admin at Universal Containers has been getting complaints from sales reps about duplicate leads within
Sales Cloud. The admin has alreadyset up a Matching Rule for Leads.What should the consultant recommend to resolve the issue?
Universal Containers (UC) has Account and Contact data it wants to migrate to Sales Cloud. The data comes
from several sources and the data quality is unknown. The consultant wants to assess the
entire data set for quality prior to loading it to production without impacting UC's current operations. The
consultant recommends using a Full Copy sandbox as an initial step.
Which Sales Cloud feature should the consultant use to support this approach?
Universal Containers has been using Sales Cloud for the last 5 years to manage leads, accounts, contacts, and
opportunities.
The SVP of sales recently attended a conference and learned about Sales Cloud Einstein features. The SVP is
very interested in Einstein Lead Scoring and Einstein Deal Insights. The SVP hired a consultant to create an
implementation immediately.
Which step should the consultant take first?