Free Apple SVC-19A Exam Questions
Absolute Free SVC-19A Exam Practice for Comprehensive Preparation
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Apple SVC-19A Exam Questions
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Provided By: Apple
- Exam: Apple Service Fundamentals
- Certification: AppleCare Technician Training
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Total Questions: 70
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Updated On: Nov 12, 2024
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Rated: 4.9 |
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Online Users: 140
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Question 1
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How would you define a "positive no" to a co-worker?
Answer: C
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How would you define a "positive no" to a co-worker?
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Question 2
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Which of the following types of data are backed up to iCloud? (Choose two.)
Answer: B,C
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Which of the following types of data are backed up to iCloud? (Choose two.)
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Question 3
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Which of the following expresses empathy rather than sympathy?
Answer: D
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Which of the following expresses empathy rather than sympathy?
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Question 4
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Which equipment is used to check if an AC power outlet is properly grounded?
Answer: C
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Which equipment is used to check if an AC power outlet is properly grounded?
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Question 5
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Please refer to the following information to answer the questions on the right.Lucille has issues with her Apple device and takes it to an Apple Service Provider where Baron, a technician,assists her. Without much knowledge about the technical aspects of her device, Lucille vaguely describes theissues to Baron.Which two of the following behaviors will not help Baron understand Lucille's issue? (Choose two.)
Answer: B,D
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