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A financial analyst at an investment banking firm notices that one of the firm's newest investment bankers has made an inappropriate investment recommendation to a customer. The financial analyst decides to report the issue to the branch manager. Upon entering the branch manager's office, the analyst sees the branch manager removing several pills from an unlabeled plastic jar. The analyst tells the branch manager that the investment banker has a poor work ethic. After leaving the manager's office, the analyst submits a complaint to the firm's compliance authority stating that the branch manager has a drug abuse problem and the investment banker is committing fraud. The compliance authority notifies the firm's HR manager about the issues.

What should the HR manager do to prevent future conflict between the financial analyst, the investment banker, and the branch manager?

An organization has decided to use a random drug testing program for all current employees. What should the organization do prior to implementing the program and testing employees?

A vice president (VP) of HR has responsibility for multiple manufacturing sites and is responsible for teams of HR managers and generalists that support each location. All locations operate seven days a week, 24 hours a day. These teams cover all shifts, providing support. Each location is in the process of rolling out updated policies, including enhancements to the company's progressive disciplinary process and an ethics policy that focuses on commitment to mutual respect, ethical decision making, and integrity.

One day, after the VP of HR has left her office, she receives a call from a site HR generalist. The generalist tells the VP that when he returned from his dinner break, the HR office appeared to have been ransacked. Books were thrown on the floor, and name tags were torn off doors and thrown into the trash. The generalist also reports that when security checked the cameras, they reached the conclusion that the site HR manager had done the damage and then had left the facility.

The VP knows that the site HR manager has a volatile personality and has been counseled about it previously. The VP also has recently discovered that the manager has been drinking routinely after work and wonders if the ransacking of the office occurred when the manager returned to the office after a drinking session.

The following day, members of the HR team separately contact the HR VP with concerns about the incident. Which action should the VP take address the concerns of the HR team?

Which recommendation should HR provide to assist an organization that wants a benefit plan that manages increased costs without sacrificing employee morale?

An HR manager is the liaison for the sales department at an organization with roughly 600 employees. Recently the organization had a slight downturn in revenue and profit. To save money, over the past year, the sales department's senior management has laid off several administrative assistants and assigned their work tasks, such as photocopying and processing sales orders, to the sales staff. Additionally, the department has modified its compensation system by reducing base pay but increasing sales commissions. The HR manager believes that the additional work duties and new compensation system have put substantial stress on employees. It's been observed that employees seem dissatisfied with their jobs and are leaving the organization or thinking of leaving. One recently departed employee told the HR manager that he had looked for a new job because the increased workload caused him to make fewer sales, thereby significantly reducing his salary.

The HR manager brings their concerns to the vice president (VP) of sales. The manager tells the VP that he is worried about the effects of these changes on the department, such as high turnover and the loss of institutional knowledge. The VP disagrees with the manager; he believes that turnover is good for the department because poorly performing employees are leaving. The VP notes that one employee comes in late, leaves early, and takes a long lunch break every day. The VP believes that the recent changes to compensation save the company money by not employing administrative assistants and motivate sales employees to work harder by focusing on sales commissions. The VP tells the HR manager to ignore employees' complaints and focus on hiring new employees who are willing to take on the additional tasks and work harder.

Which approach is most effective for the HR manager to use to resolve his disagreement with the vice president of sales?