Free SDI SD0-302 Exam Questions
Absolute Free SD0-302 Exam Practice for Comprehensive Preparation
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SDI SD0-302 Exam Questions
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Provided By: SDI
- Exam: Service Desk Manager Qualification
- Certification: SDI Certification
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Total Questions: 233
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Updated On: Nov 13, 2024
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Rated: 4.9 |
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Online Users: 466
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Question 1
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You have recently been promoted to Service Desk Manager and you are keen to show how much youwish to succeed in this role. Which statement best describes some of the skills that will help you tosucceed?
Answer: C
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Question 2
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Typically, what might a vision statement identify for the Service Desk?
Answer: C
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Typically, what might a vision statement identify for the Service Desk?
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Question 3
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Why do we need OLAs?
Answer: C
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Why do we need OLAs?
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Question 4
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Which would be a desirable quality to look for in Service Desk staff?
Answer: A
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Which would be a desirable quality to look for in Service Desk staff?
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Question 5
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Identify one of the Service Desks responsibilities in its relationship with the IT Service ContinuityManagement process
Answer: A
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