Free SDI SD0-101 Exam Questions
Absolute Free SD0-101 Exam Practice for Comprehensive Preparation
-
SDI SD0-101 Exam Questions
-
Provided By: SDI
- Exam: Service Desk Analyst Qualification
- Certification: SDI Certification
-
Total Questions: 166
-
Updated On: Nov 20, 2024
-
Rated: 4.9 |
-
Online Users: 332
-
Question 1
-
Which of these options is NOT a common technology used by the Service Desk?
Answer: C
-
-
Question 2
-
Which activity is part of Change Management?
Answer: B
-
-
Question 3
-
Which option is a benefit of using self-help?
Answer: A
-
-
Question 4
-
One of your colleagues has recently become unable to focus on any issue for more than a fewmoments. What is this often an indicator of?
Answer: D
-
-
Question 5
-
Which of these options is NOT considered to be proper Short Message Service (SMS) andInstant Messaging (IM) etiquette?
Answer: B
-