You are a business analyst working on a large IT implementation project. A key department head approaches you with concerns about the project's impact on their team's workflow. They were unaware of specific details, which indicates there might be a communication gap with some stakeholders. To address this, how would you determine the most effective way to conduct stakeholder communication?
The deliverables for the office relocation project had been accepted by the company stakeholders and all office staff is very happy with the work of the movers. The office manager has requested to close the project immediately due to year end budgetary closeouts. The movers has file a claim for an additional $300 for moving a copier that was not part of the plan. What should the project manager do next?