Free Microsoft MB-220 Exam Questions
Absolute Free MB-220 Exam Practice for Comprehensive Preparation
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Microsoft MB-220 Exam Questions
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Provided By: Microsoft
- Exam: Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant
- Certification: Microsoft Dynamics 365
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Total Questions: 256
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Updated On: Feb 15, 2025
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Rated: 4.9 |
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Online Users: 512
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Question 1
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Explanation: Incorrect answers: C: the top score in this answer is 49. The top score should be 50. D: a score of 15 is used in both the Average grade (15-35) and the Poor grade (0-15). The scores in each grade should not overlap
Answer: A
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Question 2
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Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
The marketing department created a new subscription center and marketing page that should be used whenever outbound and real-time emails are sent to Contacts.
The content designer asked you to ensure the emails sent through real-time marketing journeys have the correct link in their preference center placeholder.
You need to ensure that the new subscription URL is used when emails are sent to Contacts.
Solution:
For compliance settings: Create a new Content Settings record and add the subscription center marketing page.
For email settings: Link the consent record to the real-time marketing journey settings.
Does this meet the goal?
Answer: A
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Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
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Question 3
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You are a Dynamics 365 Marketing functional consultant.
The marketing department wants to see customer journeys, appointments, and events in a single calendar, rather than as a list.
What should be enabled and configured to achieve this goal?
Answer: A
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You are a Dynamics 365 Marketing functional consultant.
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Question 4
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Your marketing users are running a real-time journey for all contacts with an email address. It is important to address each recipient with their first name in the email.
You need to ensure that each contact is addressed appropriately, “Valued Customer” should be used if the recipient’s first name is not captured in the system.
What should you do?
Answer: D
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Your marketing users are running a real-time journey for all contacts with an email address. It is important to address each recipient with their first name in the email.
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Question 5
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Note: In this section, you will see one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem, and you must determine whether the solution meets the stated goals. More than one solution might solve the problem. It is also possible that none of the solutions solve the problem.
You are a Dynamics 365 functional consultant for Contoso Ltd. Contoso has multiple Facebook pages for products and services. Your marketing team has issued a help ticket stating that their Facebook Marketing posts have stopped working as of yesterday.
Solution: You reauthorize the Facebook social posting configuration to resolve the ticket.
Does this meet your goal?
Answer: A
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Note: In this section, you will see one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem, and you must determine whether the solution meets the stated goals. More than one solution might solve the problem. It is also possible that none of the solutions solve the problem.