Blue Bear Ltd is a multifunctional manufacturing organisation with a global supply chain and customers in over 30 different countries. There are many different functions within the organisation who all have their own supply networks and relationships. For each function, select which part of the Value Chain this represents and the type of Supply Network the function uses.
Function 1: This function is a support activity responsible for ensuring the other functions have the right number of resources to complete work. The function has a complex structure with both horizontal and vertical reporting lines. Each person working within the function has separate, clear objectives to achieve.
Function 2: This support activity ensures that the Five Rights are achieved by the organisation. The function makes key strategic decisions which are followed by other departments. Power is centralised here with staff on-hand to support other parts of the business as and when required.
Function 3: Staff within this function describe themselves as ‘the people that get stuff done’. The function is a Primary Activity in the Value Chain responsible for turning raw materials into finished products. The function has a supply network both upstream and downstream which is highly valued and decisions are made jointly with supply partners.
Function 4: This department, although a Primary Activity of the Value Chain, is not well organised and the relationships in the supply network are informal and rely on trust rather than contracts. Information is shared based on ‘good will’ and there are no clear boundaries. The function is responsible for warehousing and transportation.
Function 5: This area of the business has a one-sided supply network. It is considered a Primary Activity of the Value Chain and deals directly with customers.
Complete the table below by listing the Value Chain Activity and the Supply Network Type. Some answers may not be used: HR, Operations, Outbound Logistics, Technology Development, Procurement, Marketing and Sales, Symmetrical, Asymmetrical, Proprietary, Social, Centralised, Bureaucratic.
LTL Ltd is a manufacturing organisation that produces made to order equipment for the construction industry such as bespoke windows and doors. The Head of Operations has received four large orders of windows and doors and is considering the sequencing of when the orders should be made. Which of the following should the company do?
XYZ Ltd is a retail organisation that sells many different hair care products. The marketing team are looking at sales figures from the past year and are trying to decide which products should receive extra marketing in order to boost sales. One product in particular has a low market share but the market has high potential for growth. According to the Boston Consultancy Group Matrix, which category of item would this fall under?