Free IBS CSFX Exam Questions
Absolute Free CSFX Exam Practice for Comprehensive Preparation
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IBS CSFX Exam Questions
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Provided By: IBS
- Exam: Customer Service
- Certification: International Business Skills
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Total Questions: 166
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Updated On: Mar 12, 2025
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Rated: 4.9 |
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Online Users: 332
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Question 1
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Many organisations have something called a USP. This means they have a:
Answer: B
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Many organisations have something called a USP. This means they have a:
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Question 2
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For organisations to improve their customer service they need to:
Answer: D
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For organisations to improve their customer service they need to:
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Question 3
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Customer information should be collected by a shop:
Answer: B
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Customer information should be collected by a shop:
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Question 4
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Before sending a customer an email you should always:
Answer: D
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Before sending a customer an email you should always:
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Question 5
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The three generally recognised types of customer are assertive, analytical and:
Answer: B
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The three generally recognised types of customer are assertive, analytical and: