A supply manager for TUV, Inc. receives a call from an internal stakeholder complaining that for the past
several months, one of TUV's longtime suppliers has been late with shipments, disrupting production. The
Internal stakeholder has left several messages with the supplier, which have all gone unanswered. The supply
manager listens to the stakeholder's concerns and states that these recent occurrences are atypical for this
supplier. The supply manager offers to set up a call with the internal stakeholder and the supplier to discuss the
situation and determine how the parties can move forward.
Which of the following BEST describes the supply manager's role in this situation?
A company creates a corporate sourcing team with category management responsibilities. Previously, the firm
had no dedicated sourcing staff, and all procurement was decentralized and transactional. The sourcing team is
ready to commence its initial project. Which of the following should the team do FIRST?
A firm enters into a contract with a minority business. The invoice does not match the purchase order, and
some incorrect items are shipped. The erroneous items, valued at $5,000, are returned. The replacement items
are scheduled to be delivered within 2 days. The total invoice is for $18,000, which is a substantial amount for
the business. Preferential payment terms have previously been negotiated from 30 to 14 days from receipt of
goods, as cash flow is a significant issue. The situation is summarized as follows:
Purchase Order RaisedGoods Received Invoiced
Timing18 days ago 13 days ago 12 days ago
Amount$18,000 $18,000 $18,000
As it will take one business day to process payment, a decision needs to be made on whether the supplier
should receive payment on time. Which of the following courses of action should the supply manager take?
A service provider has experienced diminished value and stagnant results within an important category. Which
of the following is the BEST course of action the firm can take to improve the category strategy?
A procurement specialist reviews a report from a financial agency about a potential supplier. The report
reveals that the supplier had a lien against some of its assets a few years ago, that the supplier has had several
delayed payments over the last few months, and that the supplier's debt-to-equity ratio equals 2.0. Which of
the following is the BEST course of action for the procurement specialist to take?
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