Your customer wants to use the Service Catalog to generate task-based records for end-user inquiries. What
Service Catalog capability can you use to generate these records?
You have just upgraded your instance and have not migrated to multimodal change.
Using the default settings, when you click on Change > Create new, what page displays?
The Major Incident Management (MIM) application is linked at the Incident management process but the
records have in additional set of States. What are these Ml States?