Free ServiceNow CIS-CSM Exam Questions
Absolute Free CIS-CSM Exam Practice for Comprehensive Preparation
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ServiceNow CIS-CSM Exam Questions
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Provided By: ServiceNow
- Exam: Certified Implementation Specialist - Customer Service Management
- Certification: Certified Implementation Specialist
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Total Questions: 225
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Updated On: Feb 18, 2025
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Rated: 4.9 |
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Online Users: 450
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Question 1
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Service providers use business models to support their various customers. What type of customer is supported
with the Business-to-Consumer (B2C) model?
Answer: C
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Service providers use business models to support their various customers. What type of customer is supported
with the Business-to-Consumer (B2C) model?
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Question 2
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Which of the following are true regarding the Community Portal application? (Choose two.)
Answer: A,C
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Which of the following are true regarding the Community Portal application? (Choose two.)
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Question 3
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The default configuration automatically closes resolved Cases after how many days?
Answer: D
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The default configuration automatically closes resolved Cases after how many days?
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Question 4
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What happens to a case whenever the state of one of the associated IT Service Management records (incident,
problem, change) is updated?
Answer: B
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What happens to a case whenever the state of one of the associated IT Service Management records (incident,
problem, change) is updated?
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Question 5
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New case tasks use the following prefix:
Answer: C
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New case tasks use the following prefix: