Free ServiceNow CIS-CSM Exam Questions
Absolute Free CIS-CSM Exam Practice for Comprehensive Preparation
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ServiceNow CIS-CSM Exam Questions
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Provided By: ServiceNow
- Exam: Certified Implementation Specialist - Customer Service Management
- Certification: Certified Implementation Specialist
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Total Questions: 225
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Updated On: Jan 10, 2025
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Rated: 4.9 |
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Online Users: 450
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Question 1
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How many outbound email accounts are supported in Customer Service Management?
Answer: A
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How many outbound email accounts are supported in Customer Service Management?
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Question 2
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The ServiceNow Communities feature is only available for customers with ServiceNow Customer Services
Management licenses.
Answer: A
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The ServiceNow Communities feature is only available for customers with ServiceNow Customer Services
Management licenses.
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Question 3
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When working with communication channels, what inbound email flows are available by default? (Choose two.)
Answer: A,D
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When working with communication channels, what inbound email flows are available by default? (Choose two.)
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Question 4
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Who can create a customer service case from a community discussion? (Choose two.)
Answer: A,B
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Who can create a customer service case from a community discussion? (Choose two.)
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Question 5
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What is a household entity?
Answer: C
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What is a household entity?