Free Salesforce AI-Specialist Exam Questions
Absolute Free AI-Specialist Exam Practice for Comprehensive Preparation
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Salesforce AI-Specialist Exam Questions
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Provided By: Salesforce
- Exam: Salesforce Certified AI Specialist (SU24)
- Certification: Salesforce Specialist
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Total Questions: 388
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Updated On: Jan 08, 2025
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Rated: 4.9 |
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Online Users: 776
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Question 1
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Universal Containers wants to implement a solution in Salesforce with a custom UX that allows usersto enter a sales order number.Subsequently, the system will invoke a custom prompt template to create and display a summary ofthe sales order header and sales order details.Which solution should an AI Specialist implement to meet this requirement?
Answer: A
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Universal Containers wants to implement a solution in Salesforce with a custom UX that allows usersto enter a sales order number.Subsequently, the system will invoke a custom prompt template to create and display a summary ofthe sales order header and sales order details.Which solution should an AI Specialist implement to meet this requirement?
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Question 2
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Universal Containers (UC) wants to improve the efficiency of addressing customer questions andreduce agent handling time with AI- generated responses. The agents should be able to leveragetheir existingknowledge base and identify whether the responses are coming from the large language model (LLM) or from Salesforce Knowledge.Which step should UC take to meet this requirement?
Answer: B
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Universal Containers (UC) wants to improve the efficiency of addressing customer questions andreduce agent handling time with AI- generated responses. The agents should be able to leveragetheir existingknowledge base and identify whether the responses are coming from the large language model (LLM) or from Salesforce Knowledge.Which step should UC take to meet this requirement?
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Question 3
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A sales manager wants to ensure that all client interactions, such as emails and meetings, are automatically logged into the CRM without the need for manual input. This will help maintain accurate records and improve team efficiency.
Which Einstein feature should the sales manager implement?
Answer: B
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A sales manager wants to ensure that all client interactions, such as emails and meetings, are automatically logged into the CRM without the need for manual input. This will help maintain accurate records and improve team efficiency.
Which Einstein feature should the sales manager implement?
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Question 4
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Universal Containers (UC) wants to improve the efficiency of addressing customer questions andreduce agent handling time with AI- generated responses. The agents should be able to leveragetheir existingknowledge base and identify whether the responses are coming from the large language model (LLM) or from Salesforce Knowledge.Which step should UC take to meet this requirement?
Answer: B
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Universal Containers (UC) wants to improve the efficiency of addressing customer questions andreduce agent handling time with AI- generated responses. The agents should be able to leveragetheir existingknowledge base and identify whether the responses are coming from the large language model (LLM) or from Salesforce Knowledge.Which step should UC take to meet this requirement?
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Question 5
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An organization wants to monitor the adoption of Einstein Copilot among its customer service agents and identify areas for improvement.
What is the most appropriate approach for tracking and evaluating Copilot usage?
Answer: A
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An organization wants to monitor the adoption of Einstein Copilot among its customer service agents and identify areas for improvement.
What is the most appropriate approach for tracking and evaluating Copilot usage?