To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does
Avaya Workforce Engagement require?
The Screen Capture module is installed on an employee desktop.
To communicate with the recorder to track employee logging/logoff, which manages the Screen Capture program?
In Avaya Contact Recorder Advanced (ACRA), you want to view information related to your configuration
such as adapters, data sources, recording rules and real time monitors. Which monitoring tool collects this
information?
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